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Training Videos from the HRIT
Employee University
Training videos on Business Leadership,
Employee Development, Employee Discipline, Employee Performance,
Employment Law, Management Training, Safety Training, and Sexual
Harassment Training. |
Choose a topic below to view
training video for Employee Training and Development:
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Communication Skills
Communication Skills Training Videos.
Video based training programs focusing on
Communication Skills.
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Communication Skills |
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| Are underdeveloped communication skills holding YOU back? One of the biggest mistakes we make each day at work and in our homes is to under estimate the power of communication. |
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Communication Skills |
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Communication Skills - What Everyone Needs |
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| Effective communication is the difference between productivity and chaos in the workplace. There are basic skills you must learn and apply to ensure your message is understood every time. |
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Communication Skills |
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How to Develop Effective Communication Skills |
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| Communication is one of the most important words in any business. If you can communicate, you and your business will move forward and most likely thrive. |
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Communication Skills |
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How to Handle Difficult People Volume I, II, and III |
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| The Differences in People, Dealing with Difficult People, and Strategies for Increased Self-Esteem. |
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Communication Skills |
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Listen and Win |
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| Believe it or not, listening is an active experience. Yes, active! We all think we listen rather well; however, how many times have you heard a name, date, address, or phone number, and if asked 30 seconds later would not be able to remember it? |
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Communication Skills |
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Managing Conflict at Work |
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| In today's fast-paced, high intensity work place conflict plays a major part in our everyday activities. From small disagreements to outright verbal battles, conflict is a normal part of most everyone's daily lives. |
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Communication Skills |
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Succeed by Listening |
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| An old philosopher once said: "One mouth, two ears," meaning (we think) that we should listen at least twice as much as we speak. It seems so easy to do and yet it can be oh so difficult. |
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Communication Skills |
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The Write Stuff |
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| There is nothing like good writing. Good writing is the tool that may stretch our imaginations. And, yes it may be difficult and time consuming. |
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Communication Skills |
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Customer Service Skills
Customer Service Skills Training Videos.
Video based training programs focusing on
Customer Service Skills.
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50 Ways to Keep Your Customers |
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| 50 Ways To Keep Your Customers with Dr. Paul Timm provides those hands-on, do-it-now techniques and skills that will keep customers happy and ensure that they keep coming back. |
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Customer Service Skills |
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Give Em The Pickle |
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| Give em the Pickle is one of the best selling customer service training videos of all time. Your business is not what you sell, it's who you serve. Viewers will learn what it takes to foster and maintain customer loyalty. |
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Customer Service Skills |
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Power of Customer Service |
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| Using the "Three C's" of good customer service - Concern, Communication, and Competence, leading customer service expert Dr. Paul Timm brings to life the skills needed to enrich any customer service relationship. |
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Customer Service Skills |
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Profitable Customer Service |
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| Loaded with graphics and vignettes, "The Basics of Profitable Customer Service" should be required viewing for everyone in the organization. |
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Customer Service Skills |
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Use the Telephone the Right Way |
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| Poor telephone skills can cause customer dissatisfaction or loss of customers, damage the organizational image, and threaten overall caller goodwill. |
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Customer Service Skills |
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Who Sold You This, Then? |
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| An Employee University Favorite! Do you worry about your after-sales, service, technical, and installation staff making negative comments about other departments? Or making themselves look better by making the company look bad? |
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Customer Service Skills |
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Winning Customer Loyalty Volume One |
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| Looks at what really alienates your customers; what makes them want to stay away and not buy your product. |
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Customer Service Skills |
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Winning Customer Loyalty Volume Two |
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| Shows you how to really exceed the expectations of your customers and gain their loyalty. |
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Customer Service Skills |
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Winning Telephone Tips |
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| Hundreds of millions of telephone calls are made each and every day. Yet, the most used and often abused business tool, bar none, is the telephone. |
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Customer Service Skills |
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Employee Development
Employee Development Training Videos.
Video based training programs focusing on
Employee Development.
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HR Training
HR Training Training Videos.
Video based training programs focusing on
HR Training; Recruiting and Hiring,
Sexual Harassment, and Workplace Legal Issues.
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Cultural Diversity |
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| How to Deal with Cultural Diversity in the Work Place. We no longer live and work in an insular market-place. We are now part of a worldwide economy with competition coming from nearly every continent. |
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HR Training |
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Hiring the Best |
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| Good people are the lifeblood of any organization. That's common knowledge. But knowing how to find and identify them is not. How can you make smart hiring decisions that will make you - and your boss - happy? |
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HR Training |
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It's Up to You - Manager Version |
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| 2005 Release - Sexual Harassment Training Video, It's Up to You - Stopping Sexual Harassment. Building on the extensive content of the employee version; covers issues that confront supervisors and managers when dealing with sexual harassment. |
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HR Training |
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It's Up To You -Employee Version |
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| A 2005 Release - Sexual Harassment Training Video, It's Up To You -Employee Version. Join our host as she explains the law; introduces 14 real-world scenarios, including inappropriate touching, slurs, jokes, computer-related materials, and much more. |
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HR Training |
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More Than a Gut Feeling |
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| Behavioral Interviewing; More Than a Gut Feeling III teaches you to select the most qualified job candidate by applying the ever-popular behavioral approach to interviewing. |
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HR Training |
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Prevent Sexual Harassment |
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| Sexual Harassment is a complicated issue, that unfortunately confronts employers and employees on a far too regular basis. Would you know what to do if you were confronted with what you believe to be sexual harassment? |
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HR Training |
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Start Right. Stay Right. |
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| An easy-to-use training solution for communicating organizational expectations to new hires. Perfect for a new-employee orientation, or a lunch and learn. |
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HR Training |
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Management Training
Management Training Training Videos.
Video based training programs focusing on
Management Training.
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1 on 1 - Informal Employee Performance Review |
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| Employees desire performance feedback from their supervisor not just a good job or you can do better every now and then; whether it is informal or formal, we all want meaningful and cyclical appraisal. |
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Management Training |
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Better Meeting Management |
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| Are too many unproductive, wasteful meetings eating up your time? Put an end to unproductive meetings, for good! |
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Management Training |
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Effective Performance Management |
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| In any organization it is critical that all individuals work towards the same objectives and goals. They must know what they are expected to do; why they are to do it; and when it must be done |
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Management Training |
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Effective Teamwork |
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| When some people hear the word teamwork they immediately think of games--team sports: yet, teamwork is much more than this. |
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Management Training |
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Empowering Employees |
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| Empowerment is the ability to let others assume the responsibilities, risks and rewards associated with making their own decisions. Are your employees empowered? |
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Management Training |
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Feedback Skills for Supervisors |
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| No feedback is good feedback. Wrong! Cultivate your critiquing skills and make feedback a winning part of your business strategy! |
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Management Training |
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How to Hold Successful Meetings |
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| Are meetings a valuable business tool or a waste of time? When should a meeting be called and who should attend? Better yet, when should a meeting be avoided and who should not be invited? |
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Management Training |
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How to Supervise People |
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| "It's not the job that causes me problems, it's the people that work for me!" Well, sorry to say in many cases people feel just this way. |
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Management Training |
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Keys to Effective Supervision |
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| Whether its your first day as a supervisor or youre a seasoned veteran, The Keys to Effective Supervision - How to Build a High-Performance Workforce will make you even better at your job. |
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Management Training |
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Sid Story |
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| Stars actor Dennis Franz playing a manufacturing manager. The program teaches managers how to motivate employees. |
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Management Training |
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Succeed by Coaching |
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| Do you want reduced costs and reduced employee turnover? Do you need improved quality and quantity of work by your staff to make your business grow? |
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Management Training |
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Supervising Difficult Employees |
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| Who knows? You may find that your problem employee just needed guidance to be one of your stars. |
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Management Training |
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The New Supervisor |
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| Whether this is your first day as a supervisor you've been on the job for years, "The New Supervisor: Skills for Success" will help you develop and improve your skills and make being a supervisor productive and enjoyable. |
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Management Training |
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Current Specials
Current Specials Training Videos.
Video based training programs focusing on
Current Specials.
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Communications Library |
This new Communication Set allows you to improve your communication skills in a short period of time at a most reasonable price. Includes 5 DVDs, 5 CD Audios and 5 Booklets.
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Click here for product details and purchasing information. |
Current Specials |
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Customer Service Starter Set |
Give your customer service people the head start they deserve with the new Customer Service Starter Set; 5 DVDs, 5 CD Audios, and 5 Books.
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Click here for product details and purchasing information. |
Current Specials |
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Frontline Library |
Learn the basic skills necessary to compete in today's complex marketplace with the new Frontline Library. Complete with 10 DVDs, 2 Videocassettes, 10 Books and 7 Audio CDs.
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Click here for product details and purchasing information. |
Current Specials |
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Manager's Library |
Improve your management team with the new Manager's Library. Comprised of DVDs, 10 CD audios, and 10 books, this library will help your managers get the needed jump on the competition.
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Click here for product details and purchasing information. |
Current Specials |
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Winning Customer Loyalty Combo |
You get: Winning Customer Loyalty Volume One: Eliminate Customer Turnoffs, Winning Customer Loyalty Volume Two: Winning Customer Loyalty - Exceed Customer Expectations, and Power of Customer Service.
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Click here for product details and purchasing information. |
Current Specials |
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Can't find what you are
looking for in the above links? Employee University (www.employeeuniversity.com)
has hundreds of training videos focusing on organizational and staff
development. (Employee University is the training division of HRIT
Inc.)
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